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How Matrix is becoming the communication standard for Public Sector
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this post was submitted on 28 Oct 2026
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Edit: thx for the detailed response :)
What would be your ideal login process then? Every E2E Messenger I know (even WhatsApp) does similar things. (New Session -> QR Code, Lost device -> Restore Backup or Reset key)
I would be very happy with a WhatsApp-esque 'scan this QR code and be done'
There is a QR login feature in the Matrix spec, but far from every client/server supports it. IIRC it works in reverse, where the logged-in session shows the QR code. I'm actually in favor of this choice, as it means the user shouldn't need to specify the homeserver address on the new client. I believe this doesn't transfer your private key, though, meaning you would still have to enter your recovery key, recovery passphrase or go through the emoji thing. I could be wrong about any of this, it's been a long time since I've last tried the QR login.
To me it feels like there's a lot more friction than with WhatsApp or Signal, but to be frankly honest, I don't really know how to solve the problem either.