They're most-known for their massive gas stations (like 100+ pumps and 75,000 square-foot store) with overpriced food and gift shop. Some of their older, smaller stations South of Houston are more typical gas stations with 8-10 pumps, but they're known for the flagship stores. They also famously prohibit 18-wheelers.

I'll give them credit for what they do well. Their restrooms are generally spotless. They'll have multiple people who's entire shift is spent keeping the restrooms stocked and clean. And they pay better than most gas stations, though my understanding is that it's still a shitty place to work.

And that's about it on the good. There's a CVS-receipt list of ways they're shitty.

What I don't understand is their gas pricing. They're usually the cheapest gas around by a significant margin, which itself makes sense if they're trying to use cheap gas to get people to go inside and buy a 10 dollar sandwich. But they don't typically post their gas prices. Their 100-foot sign is just their logo, and you won't see the gas prices until you get to the pump. The price alone won't get people to the store. They could charge more than other places and most people wouldn't notice.