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Americans are confused, frustrated by new tipping culture, study finds
(www.washingtonpost.com)
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this post was submitted on 10 Nov 2023
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I saw a tip option at a coffee shop the other day, but it's very unclear who's even getting that tip. The cashier? They're not doing anything extra, so a tip doesn't make sense. The barista? If I get a complicated drink a tip might make sense. But I genuinely wouldn't doubt it if this ambiguity is taken advantage of and the business just pockets the tip and no one sees it.