this post was submitted on 17 Nov 2023
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Americans are explaining why they don't say 'you're welcome' in customer service settings after foreigners complained that 'mmhmm' comes off as rude (www.insider.com)
submitted 1 year ago by elfpie@beehaw.org to c/chat@beehaw.org
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I was watching a video from two years ago about different social norms and this showed up. Found someone questioning the same eight years ago on reddit (when it seemed less normalized). It feels so weird not being aware of this shift, even as a foreigner.

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[โ€“] bermuda@beehaw.org 20 points 1 year ago (4 children)

ive worked customer service for a few years now and I don't really ever say "you're welcome." I dunno why but I just say "have a nice day/evening/night"

[โ€“] Damaskox@kbin.social 9 points 1 year ago

I'd find this as nice/polite as a customer ๐Ÿ˜Š

[โ€“] HooPhuckenKarez@kbin.social 2 points 1 year ago

My time in retail has stuck me with the response "Oh no, Thank you.".

[โ€“] stolid_agnostic@lemmy.ml 2 points 1 year ago

My typical response was always to well-wish. "Take care" "Have a nice evening" "Happy Friday" Whatever.