this post was submitted on 10 Jul 2023
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I had to create a new account. I tried enabling 2FA on my main account a week ago, but was never able to generate a token. Now when I try logging in it is asking for my 2FA token. Is there any way to get my account back. I'm a moderator of a community.
Send an email to info@mastodon.world - a ticket will be created.
If you had 2FA enabled and aren't logged into a browser anymore I think your pretty much just fucked. I've tried to get 2FA working with bitwarden and found out that even if you don't set up 2FA it's still enabled on the account once you check the box.
They just need someone to reset their account.
If that's true then the 2FA is worthless. even when you do set it up there isn't a verification process like most other sites so if an instance admin can just reset the account to turn it off and give me the account back that's horrible for security.