this post was submitted on 30 Jun 2024
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On thinking about this, this is relevant for another reason: they know that the chat information will be provided, so they have no excuse for their comments regardless of context.
I don't think I quite got this on my first reading. But on scanning through the article again, I think you're right. My bias is that people ask for all information about themselves as a sort of punishment for staff not doing what they want. I have this bias because it happens all the time. But this case is different, it's about a feeling that the information provided may not be correct, which is important when it's for research.