this post was submitted on 13 Jun 2023
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In the end the moderators make or break the community. If you want to avoid the mistakes of /r/nz you have to make sure none of your moderators are one of their moderators.
Aside from that here are some ideas.
Moderation transparency: Publish every moderation action.
Meta Moderation: Allow people to somehow decide whether or not any moderation act was justified.
Hold people responsible for their words and actions. This of course would include moderators. This one is tricky as often the only real punishment you can dole out is a ban.
The fact you're asking not just for user bans by moderators but also the community can ban moderators will lead to the situation where people are afraid to even moderate. Dave has the right idea here. You don't ban people for opinions even if you don't agree.
I just think there should be a mechanism to hold moderators responsible and democratic action seems to be the best way. Meta moderation doesn't have to result in a ban, maybe if enough people complain they can be stripped of moderator status.