this post was submitted on 08 Jun 2023
12 points (100.0% liked)

Beehaw Support

2797 readers
1 users here now

Support and meta community for Beehaw. Ask your questions about the community, technical issues, and other such things here.

A brief FAQ for lurkers and new users can be found here.

Our September 2024 financial update is here.

For a refresher on our philosophy, see also What is Beehaw?, The spirit of the rules, and Beehaw is a Community


This community's icon was made by Aaron Schneider, under the CC-BY-NC-SA 4.0 license.


if you can see this, it's up  

founded 2 years ago
MODERATORS
 

Was trying to update my avatar and now it is gone, and when I try to re-upload, it gives me a javascript error in the bottom left corner. Not sure if it is just me or a more widespread issue. (Browser: Edge)

top 22 comments
sorted by: hot top controversial new old
[–] SoaringFox@beehaw.org 5 points 2 years ago

Just want to update: one of the admins has noted this in the Discord so it is on their radar; doubt it will take priority (rightly so) with the Reddit stuff going down.

[–] Kamirose@beehaw.org 4 points 2 years ago

Same here, I've tried reuploading mine since it's squished and I get the same error. Fortunately I didn't hit save so I still have the (squished) avatar.

[–] SoaringFox@beehaw.org 3 points 2 years ago* (last edited 2 years ago)

Just tried another browser (Chrome), same issue.

Tried on mobile (safari) as well.

[–] realChem@beehaw.org 2 points 2 years ago* (last edited 2 years ago) (1 children)

As far as I can tell, it's not just an issue with profile pictures and banners, it's an issue with all image uploads. I've tried a few different times to upload an image as part of a post, and I get:

SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data

Seems to be the same on both Firefox and the Jerboa client (although Jerboa doesn't show the text of the error, it just silently fails).

So if this isn't a high-priority issue, maybe it should be. Unless other folks are able to upload images as a part of posts and comments? If I knew any JavaScript or webdev I'd volunteer to help, but alas I only really know Python.

[–] Treevan@beehaw.org 3 points 2 years ago (1 children)

I had some image uploads work last night. And avatar.

Prior to that, I had json errors. Prior to that, I uploaded fine.

[–] SoaringFox@beehaw.org 2 points 2 years ago (2 children)

Hmm... anyone know if this is just Beehaw, or an issue on other instances as well?

[–] Treevan@beehaw.org 3 points 2 years ago* (last edited 2 years ago) (1 children)

I'm not seeing a lot of images in threads so it's hard to know but they are out there (will have to check where they are hosted). Hopefully another instance user can jump in here with a pic.

[–] SoaringFox@beehaw.org 3 points 2 years ago (1 children)

Agreed. I've been doing my other photos off-site so beehaw doesn't have to host them though so I haven't had issues in posts.

[–] Treevan@beehaw.org 3 points 2 years ago (1 children)

Might also be activity-related.

I'm in the +10 timezone and am probably using beehaw at a different time to most others.

[–] SoaringFox@beehaw.org 3 points 2 years ago

I was just able to update mine!

[–] alyaza@beehaw.org 3 points 2 years ago (2 children)

not sure; for what it's worth we are investigating this, it's just kind of on the backburner for now since we have a lot going on. hoping to get to it no later than Monday

[–] alyaza@beehaw.org 4 points 2 years ago (1 children)

(if it's a more significant issue than it appears, we'll also try to get to it sooner fyi--just we only have so much we can do at one time and priority is going to go to "keeping the website up/moderated/safe at all")

[–] realChem@beehaw.org 3 points 2 years ago

keeping the website up/moderated/safe at all

Definitely the top priority! If there's anything I might be able to help with feel free to ask! (I'm also on the discord now with the same name, if that's an easier way to coordinate.)

[–] SoaringFox@beehaw.org 2 points 2 years ago

Cool thanks, I saw y'all mention this in the Discord too. Hopefully we can get some helpful info in this thread

[–] BobQuasit@beehaw.org 2 points 2 years ago (1 children)

I'm having the same problem.

[–] SoaringFox@beehaw.org 3 points 2 years ago (1 children)

I was able to update mine a few minutes ago, maybe try now?

[–] BobQuasit@beehaw.org 3 points 2 years ago

Thanks, that did it.

[–] confusedcharlot@beehaw.org 2 points 2 years ago* (last edited 2 years ago) (1 children)

same: firefox stable on android, pulling mobile site

[–] SoaringFox@beehaw.org 2 points 2 years ago

Seems to be working again

[–] NerdyPopRocks@kbin.social 1 points 2 years ago

How do I even upload a profile in the first place? I see no place to do so in the profile tab of kbin.social

[–] NerdyPopRocks@kbin.social 1 points 2 years ago

How do I even upload a profile in the first place? I see no place to do so in the profile tab of kbin.social

[–] NerdyPopRocks@kbin.social 1 points 2 years ago

How do I even upload a profile in the first place? I see no place to do so in the profile tab of kbin.social

load more comments
view more: next ›