Don’t sweat it. I don’t know about other people but as long as you’re nice and willing to help people, you’ll do just fine. Also, those daily interactions with people will help you be a better version of yourself even if socializing isn’t your thing. 2016 really isn’t that long ago when you think about it! You’ll do great!
this post was submitted on 05 Oct 2024
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Hey, I used work for Microsoft managing that program. Hit me up with any questions that may ease your mind.
I assume it's just training on Microsoft hardware like Surface Laptops and such?
Thank you all so much for the sweet comments. It's really helped me stay positive ❤️
You’re gonna do great! Go get em 👍👏
I currently work at Best Buy and have previously worked in sales positions within Best Buy as well as elsewhere. If you message me I'd be happy to give you any specific and personal advice you could ever need.
I'm really proud of you. You're gonna do amazing!
Oh something I can help you with! I put in 5 years at geek squad so I know bby fairly well.
So, first off go in confidently. Not arrogant, but confident. This position is going to be at its heart, a sales position.
They see sweaty nerds a dozen times over who are just arrogant and want to talk about how this processor is only more expensive because it's an Intel when they don't even have super hyper threads or something. They want you to know the tech, but more importantly they're going to be asking soft questions on if you can SELL the tech.
Your customers aren't going to be people who want to know the processing speed of this processor, or even how much ram it has. They're going to ask if they can run word, or if their niece can do the tiktoks with it. Your job will be to sell surfaces and Microsoft products, and to grit your teeth and say yes, it's the perfect machine to do the tiktoks with.
Just truly be yourself, they're looking for people who are relatable. I was so nervous when I started that I was afraid to go talk to people, but it ended up being great for me. I was able to learn how to strike up a conversation with randos and talk about tech in a simplified way. On top of that I was really good at it it turns out, because I didn't bullshit my customers. Oh you want to just email your grandson? Take this 300 dollar computer. Maybe get the tech support so if you get a virus you don't panic. Oh you're a gamer? Well here's an 800 bad boi that can play most games, maybe not top notch but it's in your budget. Don't need accidental coverage? Don't worry about it then, enjoy!
I went from not being able to even say hello to a stranger to the best part time sales person they had, simply because I liked feeling out with people a bit. So that's the job. They're not going to ask you what certs you have, but they are going to see if your likable, if your someone people would want to talk to.
Go online (or hell even chatGpt honestly) and ask it to do a mock interview based around retail sales focusing on soft skills. It's going to prep you pretty well. "Tell me about a time you disagreed with a coworker", "tell me about when you had a boss who was mad at you", that sort of thing.
Okay I know that's a lot, but I hope you feel a bit better. Just be you, don't try to be who you think they want. That's a trap a lot of people who get turned down at best buy fall into. They don't want a sysadmin or anything, they want a friendly face who customers will enjoy talking to
Good luck, we're rooting for you!
Hey, honestly, you've spent the last era of your life helping the elderly, and you'll have that opportunity again in properly guiding your customers.
Take pride in that and other aspects of your work. I was once in your shoes, cared for my mom in her dying years while also suffering from my own mental and medical issues.
Now I'm married with a corporate career, associates degree, wife, and house, all things I would have never thought I'd accomplish when I was at my worst.
Enjoy this change. Keep your head held high. You've got this!
wow, that's great to hear.
you can definitely do this. it's only scary until you start doing it, and then you'll get right into the swing of things.
I wish you the best luck.
I know this feeling, when you've been so long removed from certain work or social environments and situations, that it becomes scary. But in my experience, as someone who has struggled with anxiety, it's like ripping off a bandaid and you adapt quickly.
you're awesome and brave! let us know when you can hook us up with sweet codes.
Congratulations and good luck!