https://proton.me/support/contact
They don't have a general support email, just open a ticket and one of the support agents will get in contact soon
this post was submitted on 11 Nov 2024
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Also on that page:
If you would prefer to contact us without using this form, you can email us at support@protonmail.zendesk.com.
Its way faster through the ticket wich is why I recommended using it.
Ah and also its a AI bot.
thank you for the e-mail, I tried again and could not find that piece of text on thr page
For me it was displayed in an info box underneath the form that was linked by the above user. It might depend on region or some other factor, but as per the other comment it is best to use the form as the email can have a slow response.
I do agree their web design choice is a bit to much :/. It's also way to bloated and filled with to much marketing words...
I have also been lost a few times after finding out I was on the ProtonVPN page and not the main Proton website.
Give me a strange creepy feeling :/
Looking at the website, it seems like they have separate support for each service, which one are you looking for help with?
it's a billing question, I contacted them through the support e-mail
Cool, so you found the email? The one they've got listed on the website is support@protonmail.zendesk.com (from https://proton.me/support/contact?topic=Other)