this post was submitted on 02 Jan 2025
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[–] ByteOnBikes@slrpnk.net 65 points 6 days ago (4 children)

For drivers, the results are unpredictable and too often unfair. Data obtained by the Star shows Uber Eats’ platform can offer two food couriers different wages for the exact same trip.

Labour advocates charge that the app collects data on driver behaviour and can use it to decide who it can pay at a lower rate, allowing the company to pocket the difference and boost its revenue. This concept is widely referred to as algorithmic wage discrimination.

Wild

[–] ShaggySnacks@lemmy.myserv.one 11 points 5 days ago (1 children)

Wage discrimination sounds like a fancy way of saying wage theft.

[–] Venator 1 points 4 days ago

Yep, it's just when they only do wage theft on the most disadvantaged employees that are the least likely to sue them or quit as a result.

[–] AlecSadler@sh.itjust.works 16 points 6 days ago (1 children)

Par for the course based on Uber's history. I stopped using them in lieu of a local/community app...which is honestly absolute garbage, but it is essentially completely pass-through and free for my local area restaurants to use.

[–] Excrubulent@slrpnk.net 6 points 6 days ago* (last edited 6 days ago) (1 children)

I maintain that it would be relatively simple to create an open source version of an app/protocol like this that serves people's needs for this exact use case, and if it were designed for any community to use, it could be essentially free as you say and high quality, and be a single point of service for everyone.

If this were done right it could put all these thin platforms out of business and allow delivery drivers to establish fair terms for themselves.

This would be a really good fit for federation I think.

[–] AlecSadler@sh.itjust.works 9 points 6 days ago (1 children)

As a software engineer I'm down to help out on this, free of charge.

[–] Excrubulent@slrpnk.net 2 points 5 days ago

I'm a developer too, and I appreciate the offer very much, but I'm not really in a situation where I could work on something like this. It's just an idea though, anyone could run with it.

[–] Blackmist@feddit.uk 11 points 6 days ago

It shouldn't be a massive surprise. The whole platform exists as a way to circumvent minimum wage laws for drivers while taking a massive slice of restaurant profits.

No hygiene inspections either, half the places listed aren't even restaurants or takeaways, it's just in somebody's house...

[–] veni_vedi_veni@lemmy.world 3 points 6 days ago

Time to change your name from Patel to Smith

[–] gearheart@lemm.ee 28 points 6 days ago* (last edited 6 days ago) (2 children)

I hear the smallest violin Everytime I hear about UberEATS executive complain about the company not being profitable.

I know GrubHub is bad too but I typically only pay a small fee of 3$ for their service and a tip of 20% to the driver.

Yet UberEATS usually includes a $10-15 UberEATS fee which the employee sees none of. Yet "oh no UberEATS is not profitable, oh no my 3rd yacht isn't big enough"

[–] Squizzy@lemmy.world 3 points 5 days ago

Tipping culture caused this mess, meritocracy bullshit

[–] Raiderkev@lemmy.world 8 points 6 days ago (1 children)

I only use eats if there's a solid promo, and then I pick up the food myself. They don't get the fee, I don't have to tip, and I get the deal. A lot of time the price per item is cheaper on pickup too. Their fees are absolutely ridiculous, and they are just a middleman. They for sure are losing money on me.

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[–] gwilikers@lemmy.ml 8 points 5 days ago

How much did the CEO of Uber, Dara Khosrowshahi, earn last year?

[–] rumba@lemmy.zip 28 points 6 days ago (2 children)

The awful part is, even without tipping the driver the food is drastically more expensive. The restaurant takes an extra cut, The delivery service takes an extra cut. This person's delivering your food practically for free and the meal is already sit down restaurant price.

[–] chuckleslord@lemmy.world 19 points 6 days ago (1 children)

Just one note, restaurant prices go up because uber eats charges a percentage based fee for each menu item. So, restaurants need to up the prices on the app just to make the same amount of money. Just some good ol' under-the-table fuckery courtesy of Silicon Valley bastards.

[–] rumba@lemmy.zip 8 points 6 days ago (3 children)

In any case, when it cost me $20 more to get the meal through delivery, and f**** over a delivery person I've got a lot more incentive to drive 10 minutes to pick up food.

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[–] SoleInvictus@lemmy.blahaj.zone 2 points 5 days ago (1 children)

My wife and I ran the numbers and, in our area, Uber Eats was pulling in about 1/4 to 1/3 the cost of the meal between charges to the restaurant and the customer. We were discussing opening a non-profit delivery service in our area. Turns out it's pretty hard to do.

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[–] Fizz 27 points 6 days ago (3 children)

Uber eats is such a scam. When these new VC companies come on the block offering things that are to good to be true I am constantly saying "we shouldn't support this unsustainable vc funded business, once they have market share they will have killed the competition and then they will raise their prices"

So many places used to deliver at reasonable prices but after years of uber delivering at way cheaper rates they stopped. Now uber delivers at $10 more.

[–] Buddahriffic@lemmy.world 9 points 6 days ago (1 children)

Yeah I liked the idea of Uber at first because taxis have been shitty for a long time and Uber was shaking up that industry.

But then I learned that Uber wasn't making money and immediately realized that they were just looking better than taxis for as long as they needed to to drive them out of business so they can be even worse, while providing even less than taxis companies do. At least taxi companies have a relationship with their drivers while Uber was just a platform for connecting anonymous riders with almost as anonymous drivers and handling the financial aspect of it (so that they control it all as middlemen with control of the wallet).

So now I just use taxi services when I need a ride (while cursing the state of mass transit in North America and GM plus corrupt politicians for their role in making this like this).

Similar story with hotels/airbnb, though they've made it even worse because they are affecting the housing market itself rather than just the luxury service of staying somewhere while away from home.

[–] HawlSera@lemm.ee 4 points 6 days ago

Many reports of landlords evicting their tenants so they could turn their homes into airbnbs... Disgusting

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[–] HawlSera@lemm.ee 18 points 6 days ago

I will never use uber so long as I shall live.

[–] hark@lemmy.world 8 points 5 days ago

This must be that innovation which is making the world a better place that these tech parasites keep gushing about.

[–] PedroMaldonado@lemmy.world 7 points 6 days ago

Buddy, I cant use that service in any good concience...

[–] Jimmycakes@lemmy.world 4 points 6 days ago (2 children)

I feel like you gotta go out of your way to make so little money doing this. If they actually did it correctly there would be no article to write. Not saying they would get rich but there's no way they did this honestly.

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