Hallelujah. I can taste my food and my drink. Let us all rejoice. Cheers everybody πΊ
this post was submitted on 02 Nov 2023
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Melbourne
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I went down the street. I haven't been out of the house since Monday last week. I haven't touched my weights in 2 weeks. I am tired but I'm still alive. That's my grumble for the day. See youse at beer o'clock.
The first of my raspberries is starting to turn red. I need to get my bags done to cover them ASAP.
Mum watches the news religiously and informed me that amidst Gaza and Hamas and everything, mushroom lady's arrest also made it to BBC World News here in Singapore. ...bet you any such wild revenge story in India or Nigeria wouldn't make it but anyway.
I reckon the bbc just gloms onto ANYTHING that shows Aust as dangerous. It's their petty revenge for us clobbering them at cricket over the years.
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As BOM said, the weather up in Yarrawonga is bloody spectacular! 28 & blue skies. Looks like the Murray is the place to be.
Also, I think my new car was designed for the Hume Fwy. What an absolute pleasure it was to drive up here.
The man and I have made a whole $1.30 in tonight's pocket money. Not a bad effort.
I'd really like one of those robo vacs but little dog would take it as a personal challenge to destroy it. Then I thought if I put a balloon on it, he might just leave it alone because he don't like balloons.
Exam one done! One more assessment to go, then my degree is done!
Oh, and fuck the BBC for not making Classic Doctor Who available on Disney+ for no discernible reason. There aren't any deals to navigate with it; there isn't anywhere to stream it (or hell, watch it legally)! I want to support that content, just make it available.
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This bottle brush thing has really decided to move this year:
I'm trying to get birds to use the bath but none of them do since the horse was put there.
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Few bourbons in the motel, I've done my hair, booked the courtesy shuttle to the club for 6:30pm and I'm looking forward to my succulent Chinese meal. The Oriental Pearl goes hard. Going to enter the raffle and see if I can win me whatever it is they're giving away (hopefully not a meat platter).
Bonus pineapple shirt/cream shorts/bourbon combo pic
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So, my work has bought in a new call centre manager, to help us re-structure how KPIs are reported, ensure coverage on the phones, etc etc. The business wants to grow so this guy is here to provide his experience and expertise to help.
One of the issues is missed or lost calls; a call will bounce between us until someone answers, or the customer hangs up. If they hang up, it's a missed or lost call.
This manager fellow sends an email that literally says:
"Yesterday we got through the entire day with only 1 missed call and yet today we have already hit 5. I would love a logical explanation if possible on this."
It's his job to figure that out (and the issue is obvious, if we're all on calls how do we pick up another) but his tone is so damn snarky and immature. It feels accusatory, when everyone taking calls is doing their best.
Guess I'll be looking for a different job, while I keep my head down here. He seemed nice, but this is so unprofessional in my opinion.
Idk, thoughts?
You just got this job right?
Don't quit it just because of a bad interaction. There are dumbass managers everywhere. You don't have to put up with disrespect or bullying, but if you can find a strategy to get over bad management your career will become so much less awful.
I'm not quitting unless I have another job offer, dw. I won't be burning bridges, just gonna keep doing good work :) I appreciate the advice π
If you give honest feedback "there is an overload of calls/calls to staff availability ratio was unbalanced due to all staff on active calls" and nothing is done, then I'd be looking for something else. Chances are he's getting pressured by others, which can flow down. Yes, it's his job, but it seems fair that he's also be seeking input from the team actually doing taking the calls. The email is worded badly, but maybe try reading it in a different voice?
True, I know what he is getting at and why he is asking. I just don't appreciate the tone, and as he purports that he has 30+ years exp in call centres and management, I would have thought that he would be less tone-deaf
I have a nice email I wrote, explaining the issue, and it was sent to us all (not just me). So I'll see how it goes lol
Yeah, behaviour like that by an IT manager resulted in a "mass" (3 out of 4 staff) walkout at one of my previous workplaces, myself included. It started as you described but only got worse from there.
Time to start looking.
Damn. I have had experience with managers like this at previous workplaces, and I was hoping this would be different... But it's just more of the same.
I like the work, but dislike intensely when people like this manager imply the issues are with the staff themselves, rather than the more logical conclusion of there not being enough staff to ensure no lost calls
I already have saved some jobs on seek, so I'll write up some applications after work today lol
.
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Bought a couple pairs of socks yesterday! Quite like the one on the right
The one on the left: 1980's school sports socks. The one on the right: 1980's kitchen curtains inspired pattern.
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I just ate a whole packet of Oreos for lunch
Moobeans has been hoovering up the tiny expensive tins of low nutritional value and mostly ignoring her nutritionally balanced biscuits. And while springwater tuna is cheaper itβs basically the same thing.
I saw a big can of Smitten tuna cat food claiming to have vitamins and with no chicken listed (which is rare as they normally all have it) β¦ I just hope itβs not like the Snappy Tom naturals which didnβt list poultry but caused a reaction just the same.
Fingers crossed the single can I bought to try works out. Iβm a bit concerned itβs not great quality but either it at least fills up those hollow little legs and gives some vitamins while I sort out whatβs up or it causes a painful code brown and I never buy it again :(
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I bought some cheese and bacon rolls today and I have to say Coles have gone a bit lean on the bacon part. π
Also Burger Rings are no longer flavourful. π
So what's something that has disappointed you lately? Could be anything.
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Yipe. The long weekend price rise has already started at the petrol station near me - 225.9. wince. Fortunately I managed to fill up cheaper down the road, as Felicia was just about on fumes.
ooo handy what can / cant get you a 10c deposit. Searchable database!
(turns out big M cartons are a noooope)
My pension fund starts tonight.
I have a few bags in the garage with empties. Started collecting a few weeks ago in anticipation.
This new scheme further justifies my drinking.
Vic gov are enablers. Truth.
Those devious cads!!!!! cracks one open How dare they!!!
"Get on the beers" indeed
so far we have a coke bottle and a beer can, but our housewarming will probably have a 300% ROI
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Sat down to watch a movie after dinner and the whole router shat itself and no devices can access the internet. It's still down but it thinks everything is normal π΅
Hopefully in the morning it's fixed by internet goblins
I don't know how techy you are but just in case you're not at all.. turn it off at the power for 2 minutes then turn it back on, see if that helps
Gardening Australia is such a good show ey.
Got a refund from a cancelled insurance policy and the buggers sent a cheque. What am I supposed to do with that? No branch close by and they had my direct debit info.
Depending on the bank, deposit at Australia Post. It works just like EFTPOS, but you put money in instead of taking it out. You can also deposit cash. There is a list of the participating banks here: Bank at Post
NAB also let you deposit using their app just by taking a photo of the cheque, not sure if any other banks do.
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Deposit via ATM?
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This perma grey weather is quite shit and I'm over it.
Ok Iβm off to the races tomoz so I need some practice.
π»cheers darlingsπ»
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Time to start curating your collections on steam peeps. Because fuck steam. Deliberately disabling access to shit you've already bought is the highest order of bullshit
(GOG offer online and standalones of anything you've bought JSYK)
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Since Dr Who has been brought up. I have some books to possibly sell, but am mega not looking forward to the online faff about. Anyone?
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