this post was submitted on 18 Aug 2026
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[–] Malyca@lemmy.zip 1 points 2 minutes ago

Trying to get people on the app?

[–] Kaligalis@lemmy.world 6 points 43 minutes ago

Amazon is the shop, I go to when I can't find it literally anywhere else.
The search is dysfunctional. The shipping information assumes a Prime subscription. There is constantly some try-hard upsell-advertising. And Amazon is usually not even competitive on price. The emails don't even matter - I download the invoices.

[–] Bebopalouie@lemmy.ca 5 points 1 hour ago

What about when you purchase an item and then 24 hours later, you get an email to purchase the item you’ve already purchased.

[–] Romkslrqusz@lemmy.zip 21 points 3 hours ago (1 children)

I hate this.

I’ve always kept my “ordered” and “delivered” emails in order to have a searchable database of what I ordered and when.

Without the item name, making that discovery is a lot more challenging.

[–] frongt@lemmy.zip 7 points 3 hours ago

Same. Pretty often I want to pull up the specs on some computer part, but these days nothing is clearly labeled with a part number. I don't think my motherboard has one at all, certainly none where I can see. I would just search my email for "motherboard" and the most recent result was probably the one I wanted.

[–] EmilieEasie@fedinsfw.app 46 points 4 hours ago (1 children)

Anyone else remember when they used to give you a refund if it didn't come in 2 days? Lol

[–] vrek@programming.dev 19 points 4 hours ago (1 children)

My favorite is I ordered dog food. It was scheduled for 2 weeks (with prime). It arrived next day. Amazon still said it wasn't shipped yet. To this day "expected delivery date is currently unknown" in the Amazon app. I ordered it in May. It does give me the option to request refund but I haven't done it as the food was actually delivered and this seems like some employee forgot to scan the sticker at some point.

[–] realitista@lemmus.org 8 points 4 hours ago (1 children)

They would give u the refund tho.

[–] vrek@programming.dev 4 points 3 hours ago (3 children)

Yeah but I did get the food.

[–] meco03211@lemmy.world 20 points 3 hours ago (5 children)

I applaud your morality, but have you considered "fuck Amazon"?

[–] 52fighters@lemmy.sdf.org 4 points 55 minutes ago

I get it, but one also has to preserve their own character so to avoid becoming what we detest in others. For me, telling the lie would not be compatible with who I wish to be.

[–] Robin@lemmy.world 8 points 3 hours ago (1 children)

Is it amazon getting fucked over or the seller 🤔

[–] hash@slrpnk.net 3 points 2 hours ago

I had this exact delivery tracking weirdness on amazon and the seller was another big company... got a refund and have zero regrets.

[–] vrek@programming.dev 11 points 3 hours ago (1 children)

I did, but I accidentally typed fucked amazonian woman so now I'm distracted...

[–] meco03211@lemmy.world 5 points 3 hours ago* (last edited 2 hours ago) (3 children)

The spirit is willing, but the flesh is spongy and ~~weak~~ bruised.

[–] badgermurphy@lemmy.world 4 points 3 hours ago

I never thought I'd die this way... but I'd always really hoped!

[–] frongt@lemmy.zip 2 points 3 hours ago

*spongy and bruised

[–] vrek@programming.dev 2 points 3 hours ago

I'll accept death by snoo-snoo

[–] EmilieEasie@fedinsfw.app 4 points 3 hours ago (1 children)

I worry about that hitting the small sellers on there sometimes, like I ordered something through Amazon recently that very clearly came from a 3rd party small business and it's a quality product. It got mixed up when I returned something else, and they were like "just keep the refund for both" :/ but I'm worried the 3rd party won't get paid for it now

[–] vrek@programming.dev 3 points 2 hours ago (1 children)

It's probably the biggest dog food brand in the us

[–] EmilieEasie@fedinsfw.app 2 points 1 hour ago

In your case then yeah get that refund lol!

[–] wreckedcarzz@lemmy.world 2 points 3 hours ago

It's just a scrappy bookstore startup bro, they have to use bots because they can't hire customer service reps fast enough, they need every dollar they have to get past their angel funding phase, they only sell the highest quality items at low prices... Why are you laughing? This is a serious issue! They hired someone to engineer a button to order Tide. This is the future, THE FUTURE! WON'T SOMEBODY PLEASE THINK OF THE FUTURE?!

[–] Eh_I@lemmy.world 3 points 3 hours ago (1 children)

I think Jeff Bozo will be OK, lol

[–] vrek@programming.dev 3 points 3 hours ago

But how will he afford his fifth mega yacht?

[–] realitista@lemmus.org 2 points 3 hours ago

But they'd still give you the refund bro

[–] pelespirit@sh.itjust.works 14 points 4 hours ago (2 children)

Lmao, Amazon is worried that google and all the other competitors will scrape their information and make money off it. "Yes AI is amazing, but not like thaaaaaaat!" They're trying to out dirty each other.

[–] ThePantser@sh.itjust.works 4 points 3 hours ago

Thats what I was thinking, since now they all compete against each other we can expect everything to get shittier as more walled gardens go up.

[–] CmdrShepard49@sh.itjust.works 1 points 2 hours ago

Which is stupid because it's the equivalent of saying "you can't send someone to Walmart to buy an item for you. That should be illegal!"

[–] LadyMeow@lemmy.blahaj.zone 25 points 4 hours ago (2 children)

Sees headline: is it ai?

Sees uri: looks like it.

Reads article: what can I say but yikes.

In May Google unveiled a shopping cart that works across various merchants that would eventually be integrated into Gmail as well,

No thanks, sounds like a privacy nightmare. Not to mention probably pushing for more consumerism, which no thanks to that too.

Amazon has also been plugging away at AI-powered shopping features of its own, like price tracking and automatic purchasing. Alexa for Shopping is built into the Amazon app, and shoppers can query the chatbot for product recommendations and comparisons

Yes, let’s let the hallucinating plagiarism machine buy stuff and recommend stuff and track pricing data. Oh, did I mention the planet killing chat box is owned by Amazon, the place that makes money on selling you shit? what can possibly go wrong??

[–] atrielienz@lemmy.world 2 points 1 hour ago

Google has had a feature variant of this since at least 2014. Back when Google Now was a thing (before LLM's took off) there was a significant outcry about privacy because Google was scraping your emails to tell you when your packages shipped and when they would be delivered, to remind you when your flight was and what time you needed to leave for the airport and if your gate changed etc.

The thing that bothers me about this is, at that point it could be a opt in thing (on the email providers side), and it shouldn't be up to Amazon to use "customer protection" as a reason to enshittify their services so that they can continue to be anti-competitive.

[–] ironhydroxide@sh.itjust.works 6 points 3 hours ago

Let alone the predictive pricing. "Oh you usually run out of shampoo mid month? Well guess what, shampoo prices double on the 10th and just happen to drop back down on the 25th. "

[–] eager_eagle@lemmy.world 4 points 3 hours ago

I've wondered that for years, email was/is a privacy nightmare even before google got in the way. I wish more companies reconsidered what they're sending via email.

[–] corsicanguppy@lemmy.ca -1 points 2 hours ago* (last edited 2 hours ago)

emails

⬇️⏭️

[–] Jerry@feddit.online 2 points 4 hours ago (1 children)

I don't see this in my case. All the emails that I get show the actual product.

[–] Smug_Marmot@lemmy.zip 9 points 4 hours ago (3 children)

I've started getting these. Its a little odd. The latest one I received told me it shipped "2 camera and 1 kitchen item". The camera items were a baby monitor and a mount for the baby camera and the kitchen item were coffee filters. So I guess it's accurate but kind of a useless description.

[–] toynbee@piefed.social 1 points 58 minutes ago

I recently ordered a wall adapter and the associated cable.

Amazon emailed me to confirm my order of two wireless items.

[–] TVA@thebrainbin.org 1 points 2 hours ago

Yeah, I've made a rule that just marks them as read and archives the. right away, no point seeing them at all when they're so useless.

[–] civ@lemmy.civl.cc 2 points 3 hours ago (1 children)

Same, I'm not sure who thought this was actually going to be helpful. Instead it just means I need to figure out exactly which item it's talking about in the email

[–] frongt@lemmy.zip 1 points 3 hours ago (1 children)

Maybe it was a privacy thing? Like they don't want to put "we shipped your ENORMOUS DILDO" in the subject and body of the email.

Or for a more reasonable example, stuff like contraceptives to people in places with repressive governments like Kansas.

[–] chisel@piefed.social 4 points 3 hours ago

They don't want Google having access to all of the juicy customer behavior/interests and product pricing information. Any privacy benefit for end users is purely coincidental, but very welcome. Though, I'd hope anyone that cares about privacy even a little bit is staying far away Gmail and others like it.