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submitted 3 days ago* (last edited 3 days ago) by akilou@sh.itjust.works to c/privacy@lemmy.ml

Protonmail.uservoice.com is supposedly "The Voice of the Proton Community". Well last week I was tracking a post that was rising rapidly to the top-most voted in the "general ideas" category. And this morning when I went to check if it was at the top yet, it's just gone without a trace. No sign that it was ever there.

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[-] anhopki1@lemmy.ml 4 points 1 day ago* (last edited 1 day ago)

Genuinely why are so many privacy focused tech companies making such stupid ass decisions recently

[-] gatitaQwQ@lemmy.world 4 points 1 day ago

I just found out about this. I guess I’ll have to start migrating everything again Proton doesn’t seem as trustworthy anymore.

[-] BrilliantBadger@piefed.ca 159 points 3 days ago

The fact Andy Yen has not resigned nor the board removed him, shows Proton can no longer be recommended in good faith, IMO. They have lost their way. Also find it logical that many of Protons top talent are pursuing alternative employment. Being called losers is high motivation for people who take pride in their skills.

This wasn't the first time Andy showed us who he is. Won't be the last.

[-] motionofethre@piefed.social 27 points 3 days ago

I didn't know their top talent is leaving. Do you have an article?

[-] balsoft@lemmy.ml 36 points 3 days ago

It would be very risky to not be looking for a new job after your employer schedules a "re-interview" and threatens your "continuous employment".

[-] motionofethre@piefed.social 16 points 3 days ago* (last edited 3 days ago)

Yeah. I get that. I would leave too. I just thought there was additional info suggesting high performer bleed

[-] nightwatch_admin@lemmy.world 13 points 3 days ago

While I would definitely leave after this - were I of course a top performer at Proton - I would not make it public until I get to actually hand in the notice.

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[-] M137@lemmy.today 8 points 2 days ago

"shows Proton can no longer be recommended in good faith, IMO."

That's been clear for a good while before all this.

[-] corvi@piefed.social 23 points 2 days ago

Really wish I didn’t have so many proton aliases now. Went to cancel just now and realized how many things I’d need to locate and swap over.

Switching to monthly billing and starting the process, I suppose. Really disappointing all around, but it’s not like the writing hasn’t been on the wall for a while.

[-] moldy_rice@piefed.keyboardvagabond.com 12 points 2 days ago* (last edited 2 days ago)

Buy a domain and apply it to your proton account. then update all your account's email addresses. Then migrate.

Next migration will be much less painful

[-] ChaoticEntropy@feddit.uk 1 points 1 day ago

If I have a bunch of aliases created in SimpleLogin for my personal domain, what do I actually need to do to migrate? Since I'll lose SimpleLogin if I leave Proton too.

[-] MangoPenguin@lemmy.blahaj.zone 4 points 23 hours ago

It's a lot easier to enable catch-all on the mail system, rather than manually creating aliases on a service like simplelogin.

If you do that then that's all you need to do for a migration.

[-] sdabbnwz@lemmy.ml 3 points 1 day ago

Create a catchall address for your domain, and update the MX records on your domain to point to your new email provider. It doesn't matter that you were using simple login previously. Fastmail offers this for example.

[-] jjlinux@lemmy.zip 4 points 2 days ago* (last edited 2 days ago)

I have about 8 months left on my family plan, and I'm already changing those aliases, which has allowed me to go over some abandoned stuff and some things I didn'tknow that I want to eliminate. Already test-driving (and hammering hard) stalwart for email on a VPS, and just 2 days ago I finally finished deploying Psono in my proxmox (way harder than I remember vaultwarden, but bitwarden is no longer an option for me because it is on a different path to the same exact bullshit).

My main friction will be moving my wife yet again from one workflow to another (Fuck Proton for putting me through this shit again).

Still no idea what I will use for geographic VPN, but that's nowhere near as important for me as password manager and email.

We already have everything on my server with nextcloud for files and immich for videos and pictures, so that's a non-issue for me.

[-] vatlark@lemmy.world 4 points 2 days ago

Yeah I'm in the same boat. The aliases are a great way to lock in users....

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[-] comradegodzilla@lemmy.ml 16 points 2 days ago

I use mailbox.org instead. Works well. Forget proton.

[-] ducktumn@lemmy.zip 1 points 1 day ago

How do you do monthly payments though? It's manual right?

[-] comradegodzilla@lemmy.ml 2 points 1 day ago

I pay by year, so I don’t know. I only use their lowest tier plan so it’s only like 12 bucks for the year. But I do think you have to manually do month by month. Sorry I can’t help. But the service has been very good. I just need a basic email account that’s private.

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[-] FineCoatMummy@sh.itjust.works 39 points 3 days ago

That's about the worst way for them to respond.

I'm paid up for like 10 mo. But I disabled my renewals. And have started the move to Mailbox.

I believe in giving ppl and co's a chance to learn from mistakes. But you pile more mistakes on those mistakes? And censor customer feedback about them? Well ... you have competitors.

[-] wewbull@feddit.uk 14 points 2 days ago

If you cancel they give pro-rata refunds I believe.

[-] cheesemoo@lemmy.world 1 points 1 day ago

Do you have to request it or something? I canceled with most of a year left and it was just like "OK it won't renew, but your service will remain active until then".

[-] wewbull@feddit.uk 1 points 1 day ago

I don't know. I just know I've messed with my plan in the past, including cancelling it and the separately taking a promotional deal. At that time I got refunds.

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[-] melfie@lemmy.zip 33 points 2 days ago

Wow, there were a ton of posts asking for Andy Yen’s resignation and now there’s no trace of any of them. So much for transparency. What else are they sweeping under the rug?

[-] MapleFantastic5738@lemmy.ca 11 points 2 days ago

Man, I miss being employed!

I wish that I could afford to onboard to a new service and leave these guys behind. Problem is that I have one of the earlier tiers and it's far cheaper than anything else I'd be able to afford right now.

Stick with them purely out of necessity, I guess

[-] sem@lemmy.blahaj.zone 3 points 2 days ago
[-] MapleFantastic5738@lemmy.ca 2 points 1 day ago

I hope you find something soon! With every passing week of no employment, I get that much-less optimistic

Same here, grandfathered in to a cheap plan

[-] SomGye@sh.itjust.works 76 points 3 days ago

Yeah almost every top post on General Ideas was related to getting rid of the CEO, yesterday when I checked, almost all of them were gone 😅

[-] StumblingWasabi@lemmy.today 32 points 3 days ago

You know what that means, time to make some new posts

[-] ji_reilly@lemmy.ml 68 points 3 days ago

Nov 3 snapshot of the General Ideas page, showing top post calling for Yen's departure: https://web.archive.org/web/20261103153135/https://protonmail.uservoice.com/forums/945460-general-ideas

Nov 7 snapshot of the post with 2457 votes: https://web.archive.org/web/20261107022144/https://protonmail.uservoice.com/forums/945460-general-ideas/suggestions/51869994-andy-yen-ceo-should-step-down-completely

Current link to the post bounces to the list with message "That idea has been deleted" https://protonmail.uservoice.com/forums/945460-general-ideas/suggestions/51869994-andy-yen-ceo-should-step-down-completely

These should all be referenced when writing to the Proton Foundation until a response is issued.

[-] akilou@sh.itjust.works 3 points 2 days ago

I emailed the foundation last night, replying to my original email from last week, and cited these links. Thanks for sending them.

[-] CH3DD4R_G0BL1N@sh.itjust.works 1 points 1 day ago

The foundation has been even more disappointing than Yen’s ass showing. Their abject silence and refusal to do their damn jobs and protection the mission and product is the actual reason I’m long gone.

[-] TheFeatureCreature@lemmy.ca 58 points 3 days ago

They have also been purging messages on the ProtonMail subreddit which they control. The community-controlled alternatives like ProtonPublic have been unaffected.

I deleted my Proton account back when this started and it seems like that was the right move. This company is fucked.

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[-] Wimster@lemmy.wtf 9 points 2 days ago

I'm a Proton user too and I use all the available tools/services. It was a hard job to switch from Google to Proton, now it looks like I'm fcked again. So I don't know where I can go to receive the same kind of tools + where ethics still mean something.

[-] mnemonicmonkeys@sh.itjust.works 4 points 2 days ago

So I don't know where I can go to receive the same kind of tools + where ethics still mean something.

People have been posting alternatives the past 2 weeks

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[-] Lonewolfmcquade@lemmy.world 25 points 3 days ago

Thanks for keeping tabs on this OP and posting an update.

I am genuinely surprised, although I shouldn't be.

I'll be sure to include this in my reasons when I cancel my account next week. Proton has been such a huge disappointment.

[-] doleo@lemmy.ml 32 points 3 days ago

It's not the only one that was taken down. Some of them have just been tagged as "deleted". Others, perhaps those with more traction, have been disappeared completely.

I contributed my opinion to one of these posts and it has completely vanished without a trace.

The 'justification' theyre using is, "We run this forum to manage feature requests". The implication being that a stable, secure, trustworthy product is not a feature we can request.

[-] BlameTheAntifa@lemmy.world 33 points 3 days ago

I finshed moving to Tuta this weekend and cancelled my Proton subscription. I was sure to mention Andy Yens behavior and reactions like this as the reason.

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[-] Ghoelian@piefed.social 4 points 2 days ago

So everyone supporting this petition is now cancelling their subscriptions, right?

[-] jjlinux@lemmy.zip 3 points 2 days ago

I am not renewing mine, for sure.

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[-] bedwyr@piefed.ca 12 points 3 days ago

Proton is Israel and the US' bitch. They aren't trustworthy. Taking blacklists at face value with no appeal options, and banning accounts handed to them by the US.

Proton enthusiasts almost always downvote me when I point this out. It's not my fault they are fucking stupid.

[-] elixir_fan@lemmy.ml 14 points 3 days ago

I think people (including me, until recently) give too much benefit of the doubt to business people, just because they'd rather believe they tell the truth when spousing ideals. Of course they'll be shady when it makes financial sense, and even be dumbasses when it makes no financial sense.

Our system selects fairly well so that people like this end up being the primary decision makers, and it's a very rare occasion when someone with morals makes it high enough and manages to stay there.

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this post was submitted on 09 Nov 2026
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