this post was submitted on 22 Feb 2024
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[–] Shdwdrgn@mander.xyz 117 points 9 months ago (3 children)

And before anyone starts the discussion all over again... That's 70,000 customers who have reported outages on a single site, and is by no means indicative of the total number of customers who are actually without service.

[–] BigMikeInAustin@lemmy.world 72 points 9 months ago (3 children)

"If we stop counting, then the problem will stay small." - an "unpresidented" cheeto

[–] ObsidianZed@lemmy.world 14 points 9 months ago

Thanks, I forgot about that.

[–] Shdwdrgn@mander.xyz 7 points 9 months ago (1 children)

Yeah that worked out so well...

[–] MrSpArkle@lemmy.ca 2 points 9 months ago

I mean, it did. It made republicans even more averse to facts.

[–] zip@lemmy.blahaj.zone 2 points 9 months ago

Dammit. Now I want Cheetos...

[–] mipadaitu@lemmy.world 17 points 9 months ago (1 children)

Doesn't help that the title implies that's the actual count, not the number of reported problems from one website.

Normally ArsT is pretty good about that, but I guess in the race to publish first, they put up a poor title.

[–] Shdwdrgn@mander.xyz 3 points 9 months ago

Yeah I agree, it should have at least said something like "have reported service issues..." Of course the article makes that more obvious, but even the comments below the original article were filled with people who didn't read it.

[–] anonionfinelyminced@kbin.social 12 points 9 months ago (1 children)

Can't even sign into AT&T to view/report the outage. You can (conveniently enough) sign in to pay your bill if you want. AFAIK, the 70k number is the number of reports at Downdetector. It's probably 100s of thousands affected, if not millions.

[–] DoomBot5@lemmy.world 1 points 9 months ago (1 children)

Honestly, that makes sense. Outage reporting service is nice to have. A way to pay your bills is a requirement. They clearly have different SLAs.

[–] otp@sh.itjust.works 2 points 9 months ago

The other commenter said "bill", but you added the S. I got the impression that you could log in to pay your AT&T bill and nothing else. And if the service being billed for is down, maybe it's ok if people don't pay that particular bill right away...

[–] Cannonhead2@lemmy.world 37 points 9 months ago (2 children)
[–] cyberpunk007@lemmy.ca 21 points 9 months ago

It was BGP

"According to an industry source who spoke on the condition of anonymity, the root of the outage appeared to be related to how cellular services hand off calls from one network to the next, a process known as peering. "

https://www.cnn.com/2024/02/22/tech/att-cell-service-outage/index.html

[–] VonReposti@feddit.dk 14 points 9 months ago (3 children)
[–] zarp86@sh.itjust.works 34 points 9 months ago* (last edited 9 months ago)
[–] tutus@links.hackliberty.org 8 points 9 months ago (1 children)
[–] cyberpunk007@lemmy.ca 12 points 9 months ago* (last edited 9 months ago) (1 children)

Yes. Except when it's BGP.

Edit:

It was BGP

"According to an industry source who spoke on the condition of anonymity, the root of the outage appeared to be related to how cellular services hand off calls from one network to the next, a process known as peering. "

https://www.cnn.com/2024/02/22/tech/att-cell-service-outage/index.html

[–] Cannonhead2@lemmy.world 3 points 9 months ago

Where's my $20?

[–] ItsGhost@sh.itjust.works 3 points 9 months ago

I would have also put 20 down on an expired certificate

[–] nemanin@lemmy.world 33 points 9 months ago (2 children)

A communication disruption can mean only one thing: INVASION!

[–] gum_dragon@lemm.ee 10 points 9 months ago (1 children)
[–] Unforeseen@sh.itjust.works 8 points 9 months ago

Right? Like don't get my hopes up

[–] ShepherdPie@midwest.social 9 points 9 months ago (1 children)

I can't wait to hear all the conspiracy theories and references to "Leave the World Behind."

[–] blazeknave@lemmy.world 2 points 9 months ago

You didn't react at all differently this time around after having seen it?

[–] stevedidwhat_infosec@infosec.pub 18 points 9 months ago* (last edited 9 months ago) (4 children)

Not only ATT but T-Mobile and Verizon customers too.

Primarily looks to be in the south from what heat maps I saw, kinda sorta near backbone hubs.

Could be a result of shit infrastructure/weather or an attack (which is also a result of shit infrastructure) but no real info afaik has been released.

[–] 1995ToyotaCorolla@lemmy.world 7 points 9 months ago

I live in the upper midwest and we were hit by it too. Myself and a bunch of my co-workers were without service until about an hour ago. We're mostly AT&T and Verizon around here

[–] The_Lopen@sh.itjust.works 3 points 9 months ago (1 children)

Didn't a solar flare just hit us today? I assume that's the reason

[–] DoomBot5@lemmy.world 4 points 9 months ago (1 children)

That would disproportionately impact further north not south.

[–] Everythingispenguins@lemmy.world 2 points 9 months ago

Dam Yankee solar flare, always trying to take down the south. /s

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[–] LordWiggle@lemmy.world 15 points 9 months ago (5 children)

Is AT&T not known for not working in general?

[–] LifeOfChance@lemmy.world 13 points 9 months ago

First time in 15y I had issues.

[–] atocci@kbin.social 7 points 9 months ago

That's how I know them

[–] Fubarberry@sopuli.xyz 4 points 9 months ago (2 children)

Where I am they're pretty reliable, and have better coverage than Verizon. My company provides a Verizon hotspot for work on the road, but I had to add hotspot to my at&t plan because Verizon leaves me without service too often.

I'm not affected by this outage where I'm at, but my wife at home lost service and had to restart her phone to get it back.

[–] Ilikecheese@lemm.ee 5 points 9 months ago

I'm not affected by this outage where I'm at,

This didn’t appear to be location based. I’m on a family vacation with 7 total people on AT&T and 3 of us were affected and 4 were fine. Didn’t have anything to do with the model of phone, the plan you were on, or your location/tower you were connected to. Seemed to just straight up be random. Also a reboot fixed one phone, but not the other 2.

[–] LordWiggle@lemmy.world 2 points 9 months ago (2 children)

I'm not from the US, I only know AT&T from Last Week Tonight where John Oliver made fun of them many many times.

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[–] paf0@lemmy.world 3 points 9 months ago

It depends. Every carrier has better or worse spectrum and/or tower coverage depending on where you are.

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