People who are happy with their stuff mostly stay quiet, so complaints get overrepresented. That makes Reddit useful for finding problems, but it can make a fine product look worse than it is. Lemmy has been a lot friendlier.

Probably a bit of both. Even an honest reviewer can't report a failure that happens in month 8. That is why we weight owner reports pretty havily.

That's my guess too. Most reviewers had a product for only one or two weeks, and lots of owner complaints show up a month later.

Anyone who've used ebay message knows that it is nearly impossible to have a consist communication on it. Their message feature is just so hard to use.

you start from buying a board game and have a family board game night

What is this app?