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Some Proton VPN servers won't connect to lemmy.ml anymore (lemmy.ml)

submitted 4 days ago* (last edited 4 days ago) by kuiskaaja@lemmy.ml to c/lemmy_support@lemmy.ml

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As of either yesterday or maybe the day before, I've had issues connecting to lemmy.ml from VPN servers (Proton VPN) that are hosted in Finland. I was able to reach the website from some other countries' servers.

I've been too tired to do some testing before, so I did some today. I tested a few countries that are somewhat close to me:

Work: Sweden, Estonia, Denmark, Netherlands, Germany

Don't work: Finland, Norway, Russia

Didn't test other countries yet, but maybe this will be enough to investigate the issue.

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[–] thingsiplay@lemmy.ml 3 points 3 days ago* (last edited 3 days ago) (1 children)

I only use Free version of Proton VPN. Just tried Norway:Oslo and it works fine for me. At least refreshing https://lemmy.ml/ page connects to it fine. Also tried in terminal ping lemmy.ml and following countries: Canada, Japan, Mexico, Netherlands, Norway, Poland, Romania, Singapore, Switzerland, United States. These are the Free ones and work fine.

Do you still have a problem connecting with Norway? Does ping lemmy.ml connect?

Comment edit history

Sorry, I corrected the ping commands, it should be just lemmy.ml, not https://lemmy.ml/

[–] kuiskaaja@lemmy.ml 1 points 3 days ago* (last edited 3 days ago) (1 children)

i get "ping: https://lemmy.ml/: Name or service not known" on Fedora Linux when trying to connect from Norway

edit: "ping lemmy.ml" works fine

edit2: i use the paid version of proton vpn

[–] thingsiplay@lemmy.ml 2 points 3 days ago (1 children)

oops my bad, I actually meant ping lemmy.ml. The url with https was when I copied it to open new tab in the browser. I will edit the reply to correct that, so that nobody who tries it think its broken.

So... ping works for you, but your browser cannot connect? On my part my browser and ping can connect with Norway (or any other country for that matter). Can you test that with a different browser if you have any other installed?

[–] kuiskaaja@lemmy.ml 1 points 3 days ago (1 children)

i normally use librewolf, i tried firefox and it still can't reach the website through the norway server

[–] thingsiplay@lemmy.ml 2 points 3 days ago (1 children)

That's weird. I use Firefox and can connect. In fact I am here responding with Norway:Olso (NO-FREE#4) server. Can you try this exact same server, that is clearly working for me?

[–] kuiskaaja@lemmy.ml 2 points 3 days ago

i can't use the free servers on a paid proton account and i'm not sure if i'm allowed to make another account