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[-] Makeitstop@lemmy.world 45 points 6 days ago

It's insane that it isn't illegal to take someone's money and then unilaterally change the terms of the deal after the fact. Can you imagine a customer writing new terms of service and sending it to the company and expecting it to become a binding contract if they don't immediately cancel the subscription?

At most, any changes they make should not take effect until the subscription renews, and even then, changing the terms should also end any automatic renewal because it's a new agreement.

[-] prettybunnys@piefed.social 10 points 6 days ago

If I agree to a contract to purchase and back out I typically have a penalty.

This is most commonly ran into when you enter into contract on a property.

Your security deposit, in my state, for a rental incurs simple interest and is returned to you with that interest.

Why we let a company have us enter into a contract for what they can offer and then arbitrarily change the terms but not require you to agree to the new terms before charging you for the new terms … consumer protections in the USA are ass

[-] ObtuseDoorFrame@lemmy.zip 6 points 6 days ago* (last edited 6 days ago)

Google did this to me. I bought Fitbit a couple years ago and ended up throwing it in the trash when Google replaced the wonderfully simple Fitbit app with some bullshit called Google Health, packed with AI.

These practices shouldn't be legal, but corporations are allowed to do absolutely anything now.

[-] pticrix@lemmy.ca 5 points 6 days ago

"To refuse the new terms, simply stop providing me service. If service is still provided after the next five (5) business days, the new terms will be applied".

Send that via snail mail to the company's service desk.

[-] lemmyng@lemmy.world 6 points 6 days ago

Playstation sweating buckets

[-] veniasilente@lemmy.dbzer0.com 2 points 6 days ago

Can you imagine a customer writing new terms of service and sending it to the company and expecting it to become a binding contract if they don’t immediately cancel the subscription?

I could have sworn this is actually legal, in the sense of "silence is acknowledgement". I mean, isn't it the point of negotiation? One side pass proposals, the other side has to react.

[-] prettybunnys@piefed.social 3 points 6 days ago

Yeah but this is after terms were agreed to.

So imagine you shook hands on terms, then one side walked away and whispered “sike I had my fingers crossed here are the real terms” and then it’s on you to catch that and react.

[-] nogooduser@lemmy.world 3 points 6 days ago

Unfortunately, the terms had terms in them to allow them to change the terms.

this post was submitted on 20 Sep 2026
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