149
submitted 3 days ago by 87Six@lemmy.zip to c/privacy@lemmy.world

They even had the audacity to ask for "documentation" of my use of Tuta as if I'm here to justify my damn review for them.

They don't even tell me exactly why. I have no idea what I even wrote and they don't specify. It's just "automated". Aka they remove whatever the F they don't like and of course Tuta is a target.

Sent them an email from the very Tuta account they don't believe exists and told them what I think as well.

Does anyone here want to send this to tuta? I have no clue where they can be contacted. Support ain't it, I'm assuming.

I hope Italy fines them another 4 million.

you are viewing a single comment's thread
view the rest of the comments
[-] XLE@piefed.social 2 points 2 days ago

My first thought is, "is this a conspiracy from a competitor"

So I looked at the biggest competitor's ratings and... Probably not. (Imagine using AI to reply to complaints though.)

Tuta: https://www.trustpilot.com/review/tuta.com

Competitor: https://www.trustpilot.com/review/proton.me/mail

this post was submitted on 21 Oct 2026
149 points (98.7% liked)

Privacy

10969 readers
176 users here now

A community for Lemmy users interested in privacy

Rules:

  1. Be civil
  2. No spam posting
  3. Keep posts on-topic
  4. No trolling

founded 3 years ago
MODERATORS