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[OC] Reviewers rarely talk about reliability. Owners bring it up twice as often
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I’d assume the difference is probably down to owners using the products for an extended period of time compared to reviewers.
i cringe when they do durability reviews of new phones -- nobody intentionally stabs them with blades or burn them and it ALWAYS either liquid inundation, physical force, or theft.
That's my guess too. Most reviewers had a product for only one or two weeks, and lots of owner complaints show up a month later.
Was thinking the same. Most reviewers get sent a bunch of things to test so spend a short amount of time. Plus there is no incentive to judge longevity as long as people buy it, and they get commission
Probably a bit of both. Even an honest reviewer can't report a failure that happens in month 8. That is why we weight owner reports pretty havily.