Checkers by me is using it now and its 10x slower and so wrong. I always have to ask for a human to get on the line. My little ice cream cone and mozzarella sticks aren't worth it any more, so I don't go.

Nah, bro. AGI is just around the corner, fr fr. Hear me out, bro, it's gonna be so lit for everyone! Come on, bro! Fucking utopia!

/s as if I really need it

McDonald's is removing artificial intelligence (AI) powered ordering technology from its drive-through restaurants in the US, after customers shared its comical mishaps online.

Source: https://www.bbc.com/news/articles/c722gne7qngo [2024-06-18]

Altman could be taking billions by offering a CEO, CFO, CIO, CTO and management AI.

It's a crazy idea, I know. But in the office of office of redundant redundancy redundancy, management tends to be too thick and ineffective and inefficient. If we could just replace those hard to do things with AI, the management team might be free to learn other things and do other things.

They shoulda tested it in the corporate offices instead of on the front line. Everyone knows the front line work is way harder and way more stressful than preparing and filing the TPS reports.

I don't do fast food all that often, but if I'm in the mood for a burger or taco or whatever, I'll sometimes visit one.

Many in my area are still humans on the other end of the drive-through, but I sometimes get a chatbot.

I haven't done this, because I don't want the fallout to hit the underpaid human workers on the other end, but I have a fantasy of ordering 1000 tacos or chicken nuggets or something and then just driving away. Honestly, this is a likely root cause of the "misinterpreted orders" that others have seen: they were behind someone like me who was fed up enough to go through with it.

This isn't to discount the various other ways LLMs can screw up.

McDonald’s told franchisees it would remove the tech...

I suspect this is also a franchisee option. Even if the brand isn't forcing it, I think the local stores can implement their own independently. It'd be neat if a brand put no-ai in their franchise agreements. I'd give that brand more attention.

While I agree with the message, the argument is undermined by the fact that it considers a customer service bot to be comparable to the models used by students and tutors. Those people would not find this argument convincing because they know McDonald's is using shitty models to save costs.

It's hard enough to get a human to understand your order through those crappy microphones.

“Because it’s 2024. 2026 models are way better!”

“What do you mean each order costs $3 in tokens? We pay those employees $6 per hour!”

My friend who works at McDs says people at the drive thru dont believe he's a human no matter how much he tries to reassure them.

I hope it cost them a lot of money to implement and then to remove it. As long as it ate into their profits I don't care

You mean the thing that misinterpreted orders from a small list of choices would potentially identify and bomb an all girls children's school if used by the military?

translation: we tried to replace the functions of yet more of our employees and can not yet, effectively, automate more of them out of a job. But we're working on it.

Just proves that serving at mcD takes higher levels of cognition than writing code.

Handily demonstrating, again, that frontline customer service is skilled labour.

McD outside USA: we have good, simple burger and you can order using app or kiosk McD in USA: wow, ibm treats us nice, let's make the franchisees give them some monies

Can't do a minimum wage job yet they expect it to take over $90k+ salary jobs

Bacon topped ice cream sounds good

Precisely. Take that clunkers.

I stopped going to fast food restaurants when they added these dumb AI bots. It barely could function when you wanted to do a simple modification to an order and it basically couldn't answer any questions about the menu you may have. Seemed like seasonal items or promotions were outside of its training data as well.

Our children aren't a concern of their's. Saving money and resources is. What do you think is going to happen to education quality if they get what they want and AI takes over mental tasks throughout the economy and bureaucracies across society? What actual value with mass education have at that point?

They won't see the value in educating anyone at all and they'll push for the cheapest option, filled primarily with lessons on how important it is to do what you're told.