this post was submitted on 08 Aug 2026
535 points (97.7% liked)

Technology

87184 readers
4010 users here now

This is a most excellent place for technology news and articles.


Our Rules


  1. Follow the lemmy.world rules.
  2. Only tech related news or articles.
  3. Be excellent to each other!
  4. Mod approved content bots can post up to 10 articles per day.
  5. Threads asking for personal tech support may be deleted.
  6. Politics threads may be removed.
  7. No memes allowed as posts, OK to post as comments.
  8. Only approved bots from the list below, this includes using AI responses and summaries. To ask if your bot can be added please contact a mod.
  9. Check for duplicates before posting, duplicates may be removed
  10. Accounts 7 days and younger will have their posts automatically removed.

Approved Bots


founded 3 years ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
[โ€“] DupaCycki@lemmy.world 4 points 6 days ago (1 children)

Even assuming perfect conditions - where the caller very clearly states what's happening and the AI agent understands everything properly - this is a waste of resources. Just hire more operators dawg. It's really not that complicated.

And then think about what happens outside of those perfect conditions. So pretty much most calls.

[โ€“] percent@infosec.pub 1 points 3 days ago

Just hire more operators dawg. It's really not that complicated.

Have offered your recruiting skills/services to them? The nationwide 911 operator/dispatcher shortage has been a problem for years, so if you find it easy or uncomplicated to recruit them, then your services might be very valuable.

(Yes, I'm giving you the benefit of the doubt here by assuming that that was an informed opinion.)