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They even had the audacity to ask for "documentation" of my use of Tuta as if I'm here to justify my damn review for them.
They don't even tell me exactly why. I have no idea what I even wrote and they don't specify. It's just "automated". Aka they remove whatever the F they don't like and of course Tuta is a target.
Sent them an email from the very Tuta account they don't believe exists and told them what I think as well.
Does anyone here want to send this to tuta? I have no clue where they can be contacted. Support ain't it, I'm assuming.
Trustpilot? ๐ Nothing really trustable there... Their rankings are proportional to how much they get paid.
Hence the "pilot" part - they attempt to steer people's trust to the highest bidder.
My first thought is, "is this a conspiracy from a competitor"
So I looked at the biggest competitor's ratings and... Probably not. (Imagine using AI to reply to complaints though.)
Tuta: https://www.trustpilot.com/review/tuta.com
Competitor: https://www.trustpilot.com/review/proton.me/mail
Spot on.
I wonder if anyone ever managed to leave a negative review of Trustpilot on Trustpilot. That'd be hilarious.