The election results this year are bad. Even if you voted for the national coalition, I think you should be angry about this year's results because they go against the point of MMP. I have two ideas of how to fix overhangs and make sure the government is always proportional, but I'd love to hear your thoughts on it.
Idea 1, the simpler solution: Just add more list seats. Fill up all the electorate seats, then add list MPs until there are at least the base number of seats, and adding another seat would make it less proportional. Pros: It's simple, intuitive, and makes more sense than allowing overhangs. Cons: There could be a lot of MPs in the house.
Idea 2, STV + MMP: This idea uses STV or some other ranked system to elect the electorate MPs, which would be better than the FPTP we use for them now. But in this case, if an overhang happens, the overhang seat with the thinnest majority would be recalculated with the previous winner's votes transferred. Pros: it works in a better system for the electorates, and it makes for a consistent size of parliament. Cons: It's slightly more confusing for the voters, and calculating the seats could take much longer.
I tried that a few years ago, WRT an issue with the MoE, got a few platitudes from a staffer and that was about it. No followup or ways to raise the issue with the MoE just bland nothing responses.
Typically it just gets handled through the standard complaints process just with more urgency. MPs don't really have the power to change the outcome (unless they also happen to be a minister of the department, then they might have some power). It's also a way to make it visible if there is a government change needed as the MP might have some influence on government policy.
For the record, the complaints process does regularly lead to changed outcomes. Staff fuck up sometimes and in my experience the complaints process does lead to reviewing and changing outcomes where needed.
But also I haven't seen this process at MoE and I'm pretty sure they are one if the departments with a bad reputation 🤷